Troubleshooting
The problems that actually come up, with the cause and the fix.
- A fresh unzip returns 500 Almost always a missing or unwritable runtime directory.
- Re-running the installer How to reopen the wizard on a test server, and why not to on a live one.
- A sale did not create a subscription Work down this list in order; the cause is nearly always one of five things.
- A customer gets 403 on download Five gates stand between a request and a file. One of them is closed.
- Other common problems Language not applying, emails not sending, settings not taking effect, and similar.